What we collect
We may collect the personal and account information needed to create your profile, process payments, support member access, and send important desk updates.
- Name, email, profile details, and account preferences.
- Payment and subscription records required to manage your membership.
- Usage-related information such as login activity, notification preferences, and referral activity.
- Support messages and communication history when you contact the desk team.
How we use your information
Your information helps us personalize the desk, improve content quality, manage access and billing, and deliver updates relevant to your account.
- Provide the dashboard, signals, education, and notifications you signed up for.
- Fulfill payment and subscription responsibilities.
- Send important operational or security notices.
- Improve service quality, support, and product experience.
Data protection
We use reasonable technical and administrative measures to protect your information. No digital service can guarantee total security, but we take reasonable steps to keep data safe and access controlled.